FAQ

In collaboration with the Osnabrück University of Applied Sciences, the wireless LAN access  to the university network was established for university members. Get a detailed guide for setting up the eduroam network here on the OSCA portal (website only available in German).

For questions about the network, please contact the ServiceDesk Osnabrück University of Applied Sciences (website only available in German).

The VPN service enables access to licensed library products (such as databases, electronic journals and e-books) from a home computer workstation. This service is provided in cooperation with the Computer Centre of the University of Osnabrück and is freely available to all members of the University of Osnabrück.  

With the help of the VPN service, members of the university can log in from any computer with their OSCA identification. They are then virtually on campus and can use the library's electronic services.   

Access is via a locally installed VPN client. This locally installed client has the advantage that it is independent of the browser used and is also available for Mac OS and Android, for example.  

You can find more information about the VPN service on the universitys website.

Important:                                                                           

Some database vendors have expressly excluded the possibility of remote access in their license agreements; please understand that these products cannot be accessed from the home workstation. Information on the access conditions of individual databases can be found in our database information system (DBIS).

Yes, for the use of PCs in the library PC pools, you need your central university user name ID (OSCA). Students will find this on their student ID.

Yes, to print, you need a CampusCard. You can send your print jobs to the Pool PCs to one of the copiers and printers which are set up in the library.

Printing in the Westerberg central library

1. Log in to the computer with your personal (OSCA) ID and start the print job from your application. For printing you have to log in again with user number (0959...) and password (OSCA password).
2. For b/w printing, select the printer qpilotsw - for a color print, select qpilotcl. Confirm with Print.
3. For b/w-printing choose any public printer in the shared library building. For color prints, a color printer is available in the Learning Resource Center (ground floor). To print, insert your CampusCard into the terminal next to the printer. Please note that it will take a few minutes to retrieve the print. 
4. Press the F1 key on the printer terminal to switch to print mode. Your print jobs are displayed with the number of pages and the total cost. Start the print job with F3 or delete it with DEL. To end the process and get the CampusCard back, press END. Please refer to the notices in the printer rooms for the current print prices.

Printing in the branch libraries in Haste and Lingen

1. Log in to a computer in the library (e.g. in the PC pool) with your personal ID (OSCA) and start the print job from your application. 
2. For b/w prints please select the printer "QPilot sw" and for colour prints the printer "QPilot Color". After submitting the print job, please enter your OSCA identifier again in the dialogue box. The print job is confirmed by closing the print job confirmation.
3. To start the printing process, the CampusCard must be inserted into the terminal connected to the printer.  To enter the print mode, press the F1 key. The previously sent print jobs are now displayed.  Press the F3 key to start and settle the print job. The selected print job can be deleted with DEL. The END key ends the operation and ejects the card. Print jobs that have not been deleted or printed are retained. For the current print prices, please refer to the notices.

You can only store data for a short time. When the PC is restarted, data will be destroyed. Therefore, it is advisable to store data on an external media carrier.

The e-mail service essentially includes two different features:

1. It informs users in advance of expiring loan periods free-of-charge
2. It allows our users to receive interlibrary loan and reservation alerts as well as as 1st to 3rd reminder via e-mail.

Students of the University of Applied Sciences Osnabrück who have enrolled from winter semester 2020/2021 onwards will automatically be registered for the e-mail service with their university e-mail address (vorname.nachname@hs-osnabrueck.de) after enrolment and dispatch of the CampusCard. Starting in the winter semester 2020/2021, communication with all students at the university will be exclusively via the university e-mail address. All other e-mail addresses used so far have been changed to the university e-mail address.
As an external user or student of other universities/colleges please use our online form (online form only available in German) to register and read the terms of use carefully.

After you register using the online form and accept the terms and conditions, you will receive a confirmation e-mail from our system. To activate or confirm your e-mail address, please click on the WWW address marked with 'URL1' which is specified in this e-mail.

Important! Often, these e-mails land in the spam filters due to their automated form. If you have received an e-mail after registration, then please check your spam filter!

For university students there is no possibility to change the e-mail address. If necessary, you can redirect the incoming mails to another mail address.

For all others: To unsubscribe from the e-mail service, please click on the WWW address marked with 'URL2', which is specified in the e-mail sent to you after registration. If you no longer have this e-mail, please contact us using the change form (form only available in German).

To change an already confirmed e-mail address, first log off the service and then log on again. Unconfirmed or already registered e-mail addresses can be activated again by re-registration.

Important!  Typically, users who activate a deregistered e-mail address again, will no longer be asked by the system to confirm the address.