FAQ

To borrow media, you need a valid library card or your valid CampusCard of the Osnabrück University of Applied Sciences. Take the media that you want to borrow from the shelves in the open shelf access and borrow them either using our SelfCheck terminals or at the service counter. Notes can only be borrowed via the service counter.

The loan period for books, music, audio CDs and CD-ROMs is 28 days for students and city users. Faculty and staff of the Hochschule Osnabrück can borrow books, music, audio CDs and CD-ROMs for 120 days. When not if reserved, the loan period of media can be renewed up to five times online. The loan period for psychological tests for all customers is 14 days, without the renewal option. The predetermined loan period cannot be extended.  

If a desired title is already loaned out, you will see the current loan period with the copy data. You now have the option of reserving the title. Click on the link "Reserve" for the desired copy. This opens a new window. If you would like to reserve the title, please enter your user data (library card number + date of birth in six-digit form: DDMMYY) and click on the button "Send".  You will then receive a short confirmation that the title has now been reserved for you. The current borrower of the medium cannot renew this title anymore and is obliged to return the literature to the library at the end of the loan period. After return, the title will be available for you for a period of 5 days on the library's reservation shelf. If you have registered for our e-mail service, you will receive a notification as soon as the media is available for you.

From the winter semester 2020/2021 students of the Osnabrück University of Applied Sciences will automatically be activated for library use after enrolment and mailing of the CampusCard. The CampusCard is also the library card. The user number for the library can be found on the back of the CampusCard under the barcode. The right to use the library always runs for one year and should be renewed in good time. To renew your CampusCard, please come to the service counter in one of our libraries.

Employees of the Osnabrück University of Applied Sciences should have their CampusCard and ID ready; the CampusCard will also be activated as the library card free-of-charge.

Even external visitors have the opportunity to apply for permission upon presentation of their identity card. The prerequisite is a registered residence in Germany. The card costs a one-time fee of €5.00; this fee is to be paid without cash using an EC debit card.

By entering the library, you acknowledge the Terms of Use Regulations (document only available in German). All usage charges can be obtained from the fee schedule (document only available in German).

In your library account, you will receive a list of the titles you have borrowed, reserved or renewed as well as information on accrued fees. You can gain access via the home page with the link 'My library account' of the Osnabrück University of Applied Sciences Library. Alternatively, you can also find your library account at the top right of the search engine menu scin|os.

Please login first with your library card number and your password (date of birth: DDMMYY).
You will then receive the following information: User data, loans (with an renewal option), reservations, costs 

You can take the reserved media from the reservation shelf in the self pickup area during opening hours and borrowed using our self-service terminals (website only available in German).  The issuance is done with signatures. If you have multiple media reserved, you will find them at different locations on the shelf. You can see the media that is ready for you from your reservation notification or at any time via your "library account", under "Loaned items". Interlibrary loans, psychological tests, as well as other magazine orders are issued at the service counter. Please note the service times.  

If the borrowed media is not returned on time, we must levy late fees in accordance with our Terms of Use in conjunction with the Fees for Libraries of 10 November 2004 (Nds. GVBl. No. 32/2004, P. 454).

The fee per volume:

1st reminder                              € 2.00
2nd reminder                             € 5.00        plus fee for the previous reminder
3rd reminder                              €10.00       plus fee for the previous reminders
If overdue fees have accrued, please pay these either cashless (via CampusCard or an EC debit card) at the ticket machines in your library. 

If you notice that an important book is missing from our collection, you can submit an acquisition recommendation online. In consultation with the relevant library representative, a decision will be made on the acquisition of the title. In the Haste Branch Library, you can also make your acquisition recommendations at the circulation desk and enter it into the list available there. 

If you lose the CampusCard, it is important to immediately report the loss to the university via the ServiceDesk servicedesk@hs-osnabrueck.de and cancel the card. There you will also learn how to get a new CampusCard. If your library card is lost, directly contact the circulation staff, so that your library card can be canceled so that no one can borrow media in your name. The issuance of a new library card costs €5.00.

In collaboration with the Osnabrück University of Applied Sciences, the wireless LAN access  to the university network was established for university members. Get a detailed guide for setting up the eduroam network here on the OSCA portal (website only available in German).

For questions about the network, please contact the ServiceDesk Osnabrück University of Applied Sciences (website only available in German).

The VPN service provides access to licensed products of the library (such as databases, electronic journals and books) from the local computer workstations. This service is provided in cooperation with the computer center of the Osnabrück University and all members of Osnabrück University of Applied Sciences free of charge. With the help of the VPN service, university staff can login from any computer with their LDAP ID. You are then virtually on campus and can use all the services which the the Osnabrück University of Applied Sciences campus provides. Access is a VPN connection via JUNOS Pulse (website only available in German) using a locally installed VPN client. This locally installed client has the advantage that it is independent of the browser and is also available for Mac OS X and Android.  

More information on the VPN service is available on the website of the computer center (website only available in German) of the University of Osnabrück.  

Important:                                                                           

Some database vendors have expressly excluded the possibility of remote access in their license agreements; please understand that these products cannot be accessed from the home workstation. Specifically, these are juris and Beck-Online and Perinorm (Online + VDI guidelines).

Yes, for the use of PCs in the library PC pools, you need your central university user name ID (OSCA). Students will find this on their student ID.

Yes, that is possible. The university uses WLAN with the network name (SSID) eduroam. You can find more detailed information on the OSCA portal under Infothek / Hochschulweite IT-Services / 04 Netzwerkzugang information or on the homepage of the university > IT Service Center > ServiceDesk.

Yes, to print, you need a CampusCard or a library card. You can send your print jobs to the Pool PCs to one of the copiers and printers which are set up in the library.

Printing in the branch libraries in Haste and Lingen

To starting printing using the Konica printers from an application, select the printer "hs_printer at 131.173.88.87". This applies to all Konica printers. After sending the print job, the dialog "Print job allocation" appears: Here the OSCA ID must be entered under "User name" and the respective password must be entered under "Password". No confirmation message will appear after submitting the print job with "Print". To start printing, the CampusCard must be inserted in the device connected to the printer terminal. To access the print mode, the F1 key must be pressed. Then the previously sent print jobs will be displayed. Using the F3 key, the print job is started and settled. The selected print job can be deleted with DEL. The END key stops operation and ejects the card. Non-deleted or printed print jobs are retained. Print jobs can be checked by following this link and also deleted: print.hs-osnabrueck.de

Printing in the Westerberg central library

Log on to the computer with your personal account and start the print job. For black-white printing, select the printer ic_followme, for color printing, ic_followmecolor. Confirm with "OK". The only color printer in the building is available in the Learning Resource Center (EC). To print, insert the CampusCard in the terminal next to the printer. It can take several minutes until the print jobs is called up. With the F1 button on the printer terminal, switch to the print mode. Your print jobs are displayed with page number and the total cost. Start the print job with F3 or delete it with DEL. To stop the operation and get the CampusCard back, press END. For current rates, please refer to the notices displayed in the printer room.

You can only store data for a short time. When the PC is restarted, data will be destroyed. Therefore, it is advisable to store data on an external media carrier.

The e-mail service essentially includes two different features:

1. It informs users in advance of expiring loan periods free-of-charge
2. It allows our users to receive interlibrary loan and reservation alerts as well as as 1st to 3rd reminder via e-mail.

Students of the University of Applied Sciences Osnabrück who have enrolled from winter semester 2020/2021 onwards will automatically be registered for the e-mail service with their university e-mail address (vorname.nachname@hs-osnabrueck.de) after enrolment and dispatch of the CampusCard. Starting in the winter semester 2020/2021, communication with all students at the university will be exclusively via the university e-mail address. All other e-mail addresses used so far have been changed to the university e-mail address.
As an external user or student of other universities/colleges please use our online form (online form only available in German) to register and read the terms of use carefully.

After you register using the online form and accept the terms and conditions, you will receive a confirmation e-mail from our system. To activate or confirm your e-mail address, please click on the WWW address marked with 'URL1' which is specified in this e-mail.

Important! Often, these e-mails land in the spam filters due to their automated form. If you have received an e-mail after registration, then please check your spam filter!

For university students there is no possibility to change the e-mail address. If necessary, you can redirect the incoming mails to another mail address.

For all others: To unsubscribe from the e-mail service, please click on the WWW address marked with 'URL2', which is specified in the e-mail sent to you after registration. If you no longer have this e-mail, please contact us using the change form (form only available in German).

To change an already confirmed e-mail address, first log off the service and then log on again. Unconfirmed or already registered e-mail addresses can be activated again by re-registration.

Important!  Typically, users who activate a deregistered e-mail address again, will no longer be asked by the system to confirm the address.